Royal Caribbean
Authored by Melody Geraldine Rodriguez
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Professional Development
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8 questions
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1.
MULTIPLE CHOICE QUESTION
10 sec • 2 pts
What is the name of the mobile application?
Cruising Power
Online Checking
Royal Caribbean international app
My cruise planner
Answer explanation
Guest are able to download in their phones Android / IOS
Policy: Royal Caribbean International Mobile App
http://new.intranet.rccl.com/tools/InfoseekerArticleAdministration/showMemo.aspx?mid=13693
2.
MULTIPLE CHOICE QUESTION
10 sec • 2 pts
Can we Download the RCI Mobile Application for free?
YES
NO
Answer explanation
Once onboard, guest can use the app for free by connecting to ship Guest Wi-Fi – no internet package needed. In-app purchases available.
3.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
What item is not prohibited in bringing inside the ship?
Bicycles
Extension cords
12 standard Bottles of water 500 ml
Clothing Irons
4.
MULTIPLE SELECT QUESTION
30 sec • 7 pts
What are the 2 Critical Impact category's?
Policy
Service
Financial
Efficiency
5.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
The guest is calling to know more information regarding complementary beverage packages, what policy we can find that information?
Cruise planner - RCI
Beverage packages - RCI
General Beverage info - RCI
6.
MULTIPLE CHOICE QUESTION
45 sec • 10 pts
DG. Juliet called to add a specialty restaurant but she has an 6 years daughter, what is the child price for her?
$13.00
$12.00
$14.99
$12.99
Answer explanation
Policy:Dining Venues/Experiences/Specialty Restaurants - RCI
http://new.intranet.rccl.com/tools/InfoseekerArticleAdministration/showMemo.aspx?mid=12979
7.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Kosher meal request notifications in a North America sailings must be entered:
12 weeks (90 days)
14 weeks (100 days)
a minimum of 6 weeks (45 days)
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