Resolving Conflicts Army JROTC BCHS LET I

The definition of negotiate is to_____________.

• Try and reach an agreement by discussion

• Fist to Face

• Only agree with the other person to make them happy

T or F: We have the most conflicts with people we don't know very well.

• True

• False

conflicts are usually caused by some type of _______.

• Difference

• Harrassment

• Emotional Distress

• Insult

Brady and Tim are friends. They have conflicts because they belong to different religions and are always trying convince each other that theirs is the right religion. This is an example of a_______ conflict.

• Value

• Relationship

• Structural

• religious

Conflicts are usually caused by some type of ___________.

• Difference

• insult

• harrassment

• emotional distress

Which of the following is NOT a skill for dealing with conflict.

• Listening Skills

• Ability to ignore the feelings of others and be objective

• Being aware of differences between yourself and others

• Ability to "give and take"

T or F: In a conflict you should manage your body language. You should: avoid eye contact, keep your legs uncrossed, and unclench your fists.

• True

• False

The goal in any conflict should be a ______ solution where some of each party's needs are met.

• Brainstormed

• long-lasting

• mutual

• non-violent

It might be best to ignore a conflict if ______.

• it has been going on a long time without resolution

• the person is just trying to make you angry

• it is with a family member

• you are the one at fault

The last part of an "I" statement _________.

• states your feeling

• states how a behavior affect you

• describes a specific behavior

• suggests a solution to the conflict