English for Medicine - Mini Test

1. Which statement is correct?

• A. Clear communication is not important to providing the best care possible.

• B. There are so difficult ways to improve communication with patients.

• C. Verbal and nonverbal communication are not equally significant.

• D. An appropriate way to improve communication with patients is to show proper empathy to patients.

2. Please complete the following sentence with ONE appropriate word:

There are different ways to improve communication with patients. Above all, it is important to establish a friendly_____with the patient.

• A. verbal

• B. rapport

• C. empathy

• D. miscommuncation

3. How many possible causes of patient miscommunication? What are they?

• A. Three main possible causes of patient miscommunication; health literacy-anxiety-cultural differences

• B. Two main possible causes of patient communication; health literacy-cultural differences

• C. Three main possible causes of patient miscommunication; health illnesses-language-cultural convention

• D. Two main possible causes of patient miscommunication; health literacy-cultural convention

4. Which of the following is NOT a cause of miscommunication?

• A. low levels of health education

• B. diverse cultural beliefs

• C. mistrust of medical personnel

• D. asking too many open-ended questions

A step to improve the quality of communication in the health context is to show_______and understanding at all times.

6. Avoid using_____ as much as possible. This may confuse or intimidate the patient.

• A. jargon

• B. open-ended questions

• C. therapeutic

• D. anxiety

7. [A feeling of understanding and a connection between two people]

Which word is suitable for the definition above?

• A. verbal

• B. therapeutic

• C. open-ended question

• D. rapport

8. [A feeling of nervousness and worry]

Which word is suitable for the definition above?

• A. anxiety

• B. nonverbal

• C. verbal

• D. rapport

9. [An inquiry that requires an answer longer than a one-word response]

Which word is suitable for the definition above?

• A. verbal

• B. open-ended question

• C. therapeutic

• D. non-verbal

10. [Communication without the use of spoken language]

Which word is suitable for the definition above?

• A. verbal

• B. rapport

• C. non-verbal

• D. anxiety