Unit 25 - Manage Stewards And Conflict At Spectator Events

In which way can a risk assessment indicate the number of stewards needed for an event?

• It specifies the control methods required.

• It predicts the severity of a situation.

• It identifies the likelihood of a security issue.

• It recognizes the potential hazards.

Which of the following information is needed for stewards to carry out their role?

• Advertising contracts.

• Emergency procedures

• Merchandise available.

• Performance reviews.

What is the main reason why stewards need to wear high-visibility jackets?

• To increase the security presence.

• So they can be easily identified.

• So that they look smart in appearance.

• To enable them to do their job properly.

What is the best method for stewards to identify hazards that may cause harm?

• Complete a risk assessment.

• Complete a checklist.

• Complete an action plan.

• Complete an accident report.

What is the main reason to maintain safety records?

• To help risk assessments.

• To monitor incidents.

• To reduce accidents.

• To practice emergencies.

What is the importance for a steward to notify the supervisor of the initial response to a conflict situation?

• So that they can communicate with the crowd.

• So that they can identify potential conduct issues.

• So that they can decide on the appropriate process.

• So that they can use it in performance reviews.

What is the importance for a stewrad to keep an accurate record of an incident?

• To use in training.

• For staff updates.

• To put on social media.

• For legal purposes.

What must be the first action a steward should take when finding a suspicious package?

• Evacuate the area

• Assess the risk

• Call emergency services

• Remove the item

What is the main reason for stewards to check their area of work after attending a briefing session?

• So they know the focus of their inspection

• So they meet time schedules

• So they can complete all their paperwork

• So they are able to work as a team

What is the importance for stewards to be properly equipped?

• To be identifiable

• To decrease conflict

• To look professional

• To fulfill responsibilities