chapter 6 PA

The manager’s job is one of the most challenging jobs, as.....

• managers spend more time in their work

• managers are subject to more stress

• managers need more diverse skills

• managers engage in more face to face interaction

which of the following factors doesn’t contribute to increase personal burnout

• high stress level

• constant demand for perfection

• Poor communication

• work overload

• none of the above

Long-term stress could be faced by the mediation techniques

• true

• false

The term leadership is much narrower than the term power

• true

• false

The ability to deliver harmful outcomes to others is called the legitimate power

• true

• false

The expert power is the power based on the ability to use and understand information that others need

• true

• false

Under liaison role, the manager symbolizes the organization to the outside world

• true

• false

Managers can use positive reinforcements to reward the desired behaviors

• true

• false

The goal could be defined as desired state of affairs one attempt to realize

• true

• false

Long term stress can be avoided through

• mental advice such as repetitive work

• adoption of passive attitude

• Mediation

• comfortable position

• none of the above