Collaboration Skills

What is Active Listening?

• Observing body language

• Active listening is a way of listening and responding to another person that improves mutual understanding.

• Listening to physicals cues

• Observing body and physical language

What is Emotional intelligence?

• Smart intelligence

• You can "read the room."

• Being assertive and charming.

• The ability to manage both your own emotions and understand the emotions of people around you.

What is trust?

• Being ethical

• the firm belief in the reliability, truth, ability, or strength of someone or something.

• Being reliable

• Unreliable

What are interpersonal skills?

• Being skilled at many subjects

• are a form of self-communication because it relates to what happens within one's inner self. Intrapersonal skills are what help you manage emotions and cope with challenges you may face at different times in your life. Similar to emotional intelligence, intrapersonal skills include: Self-confidence

• Self reflection and being skilled in many subjects

• Interpersonal skills are often referred to as people skills, social skills, or social intelligence. They involve reading the signals that others send and interpreting them accurately in order to form effective responses.

What is Diplomacy?

• Arguing

• Respond to difficult, stressful or sensitive interpersonal situations in ways that reduce or minimize potential conflict and maintains good working relationships among internal and external customers.

• a state of armed conflict between different companies or businesses

• Compromising

What is Compromise?

• an agreement or a settlement of a dispute that is reached by each side making concessions.

• "I messages"

• dispute. disagreement. quarrel.

• Prolonging an argument

What is Patience

• work jointly on an activity, especially to produce or create something.

• To collaborate

• an agreement or a settlement of a dispute that is reached by each side making concessions.

• the capacity to accept or tolerate delay, trouble, or suffering without getting angry or upset.

What is it to be open-minded?

• having or showing rigid opinions or a narrow outlook.

• Upbeat, positive

• willing to consider new ideas; unprejudiced.

• cynical, sarcastic

What is positive-attitude?

• being optimistic about situations, interactions, and yourself. People with positive attitudes remain hopeful and see the best even in difficult situations.

• anxious

• overwhelmed

• characteristics of pessimism are negative self-talk, blaming others, comparing oneself to others, having unrealistic expectations, demonstrating a lack of perseverance, and holding on to past experiences.

What is Collaboration?

• stubborn but also assertive and confident

• the action of working with someone to produce or create something.

• is the practice of preparing to listen, observing what verbal and non-verbal messages are being sent, and then providing appropriate feedback for the sake of showing attentiveness to the message being presented.

• Not agreeing or compromising