[CSO] SUI Quiz

State Unemployment Insurance (SUI) is tax program funded by:

• Employers

• Employees

• Both Employers and Employees

• The State

For PEO Reporting states, the company's SUI account will be filed under Justworks SUI account number and have Justworks’ SUI rate.

• True

• False

After Onboarding, when will a customer’s SUI wage base reset?

• On the calendar year

• On their fiscal year

• On their Justworks anniversary 

• On the first of every month

When a company hires a new employee in a Client-Reporting state, who will help the company set up the account? 

• CSO Department

• The State

• SUI Coordinators

• No one, because there is no action needed

When a company hires a new employee in a PEO Reporting state, who will help the company set up the account? 

• CSO Department

• The State

• SUI Coordinators

• No one, because there is no action needed

 If you receive a SUI tax notice, what is the first thing you should do?

• Check if there is an open ticket already

• Create a ticket

• Tell the customer to call the state

• Advise the customer to close the account

When a SUI ticket is marked as ‘Done,’ but a customer receives a notice from the same state, you should re-open the ticket and comment on it.

• True

• False

 If a company sends you a delinquency tax notice for a Client-Reporting state and there aren’t any tickets currently open, which type of ticket should you make?

• PTU-Tax

• SUI

• PTU-Payroll

• FTC

Which type of ticket would you attach a SUI Tax Rate notice to?

• PTU-Tax

• SUI

• PTU-Payroll

• FTC

What is best practice for when a customer receives a withholding delinquency notice?

• Create a ticket for the SUI Team

• Create a Ticket for the PTU-Tax Team

• Tell the customer to call the state

• Advise the customer to close the withholding account