ML-UI-U10-fill in

The helpline person was very good and spent time with me. She started at the

beginning in order to . . . . . . . . . . . . and find a solution.

He's the person responsible. He shouldn't try to . . . . . . . . . . . . and blame others for

his mistakes.

Several customers have complained about our service contract. They say they're

paying far too much and feel they have been . . . . . . . . . . . . .

I meant to send him a brochure, but we were very busy. I got distracted and it . . . . . . . . . . . . .

Answer explanation

slipped, not slip (past tense needed)

They wanted to place a larger order. I thought they wanted a bigger discount.

We were . . . . . . . . . . . . .

Answer explanation

We need to add the '-ing' here to form the past continuous with "were".

They ignored my complaints, but what made me really angry was when they refused to refund my money. Really, it was . . . . . . . . . . . . .

She was extremely helpful and was prepared to . . . . . . . . . . . . to solve the problem,

so I'll definitely use the company again.

Answer explanation

Here "go" does not change because it should come in the infinitive form (after "to").