QUIZ 1 - MAF711 - PERFORMANCE MANAGEMENT AND CONTROL SYSTEM
Authored by MOHAMAD ISAHAK
Social Studies
1st Grade
Used 3+ times
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11 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the primary goal of the Performance Management and Control System?
To evaluate individual performance
To improve organizational performance
To measure customer satisfaction
To monitor employee behavior
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the purpose of benchmarking in Performance Management and Control System?
To measure employee performance against industry standards
To compare organizational performance with competitors
To set performance targets for individual employees
To identify areas of improvement within an organization
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is an example of a financial performance metric?
Customer satisfaction score
Employee turnover rate
Return on investment
Quality defects per million opportunities
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the primary advantage of using a balanced scorecard approach to performance management?
It focuses on financial metrics only
It provides a holistic view of organizational performance
It measures employee productivity only
It does not require performance targets to be set
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the primary goal of Six Sigma in Performance Management and Control System?
To reduce defects in organizational processes
To improve customer satisfaction
To increase employee engagement
To reduce employee turnover rate
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is an example of a key performance indicator (KPI)?
Number of employees in the organization
Total revenue generated by the organization
Number of computers in the organization
Average commute time of employees to work
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the purpose of performance appraisals in the Performance Management and Control System?
To measure employee productivity
To identify areas of improvement for employees
To assess employee behavior
All of the above
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