Therapeutic and Non-Therapeutic Communication (FUNDA)

The following are goals of therapeutic communication, except:

• Establish a nurse-patient relationship

• Facilitate the client's expression of emotions

• Neglect the most important client concern at that moment

• Assess the client's perception of the problem as it unfolds

One of the verbal communication skills that uses clear words so the patient will understand the message.

• Using concrete messages

• Using therapeutic communication techniques

• Avoiding non-therapeutic communication

• Interpreting signals or cues

A vocal cue that refers to the power, severity, and strength behind the words.

• Tone

• Pitch

• Emphasis

• Intensity

Describe what is an accepting body position when talking to the client.

Most important non-verbal skill while talking and listening to the patient.

• Eye contact

• Body language

• Facial expression

• Vocal Cues

Allowing the client to take the initiative in introducing the topic.

• Accepting

• Encouraging Expression

• Broad Openings

• Encouraging Comparison

"I see no one else in the room." What technique of therapeutic communication is this?

• Making observations

• Presenting reality

• Reflecting

• General leads

Absence of verbal communication, which provides time for the client to put through thoughts or feelings into words, to regain composure, or to continue talking.

• Summarizing

• Voicing Doubt

• Silence

• Seeking Information

"I will walk with you." What technique is used?

• Exploring

• Offering Self

• Suggesting Collaboration

• Focusing

These are the barriers to effective communication, except...

• giving advice

• giving approval

• telling client is wrong

• reinforcement

Answer explanation

Reinforcemen is a technique for therapeutic communication that allows the nurse to give feedback and positive behaviors.