Formal Emails

In which cases do you NOT NEED to write a formal email?

• When sending an email to your manager

• When applying for a job

• When sending an email to your colleague

• When you send an email representing your workplace

Can you use short verb forms such as I'm, don't, I've and others in a formal email?

• Yes

• No

Which phrase is correct?

• I look forward to hear from you.

• I look forward to hearing from you.

• I am looking forward to hear from you.

Which of the questions below is not the best to use in a formal email?

• Where are we meeting?

• Could you please let me know?

• Do you know what time the meeting starts?

How do you start an email/letter when you don't know the name of the recipient (kirja saaja)?

• Dear Sir/Madam

• Hello

• Dear whoever reads this

• You don't have to use a greeting if you don't know the recipient

Which request (palve) is correct?

• Would you mind to fill in the form?

• I would appreciate it you could fill in the form.

• Could you please fill in the form?

Which introductory (sissejuhatav) sentence is correct?

• I am writing in regards to your complaint.

• I'm writing in regards to your complaint.

• I write regarding your complaint.

Which closing phrase is correct?

• If you have some questions, don't hesitate to contact me.

• If you have any questions, just ask!

• Feel free to contact, if you have any questions.

• If you have any questions, please do not hesitate to contact me.

What does BCC stand for when sending an email?

• Blind Copy of a Copy

• Blind Carbon Copy

• Blind Copy Carbon

• Bulk Copy of a Copy

If you don't know the name of the recipient (kirja saaja), then you should end your email with ...

• Your sincerely

• Yours faithfully

• Best regards

• All the best