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BSBXCM401

Authored by Anonymous Anonymous

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Professional Development

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BSBXCM401
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

"a course or principle of action adopted or proposed by an organization or individual."

Is the definition of which of the following?

Protocol

Policy

Codes of Conduct

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

“a system of rules that explain the correct conduct and procedures to be followed in formal situations.”

Is the definition of which of the following?

Protocols

Policy

Codes of Conduct

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

"a set of rules that members of an organization or people with a particular job or position must follow."

Is the definition of which of the following?

Protocols

Policy

Codes of Conduct

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False

Policies, Protocols & codes of Conduct set out to provide an organization with structure and guidance to perform work and workplace communications?

True

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False

Poor communication can damage an organizations reputation?

True

False

6.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What are appropriate methods of feedback?

Select all that apply

Feedback Questionnaire

Performance Review

Yelling at someone

Meetings

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False

Active Listening is key to positive communication?

True

False

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