Lesson 8D: Make phone calls

Choose the correct alternatives.

A: Hello. Thank you for _____ Nymans and Sons. You’re (2) _____ to Richard. _____ can I help you?

• call

• calling

• through

• over

• How

Choose the correct alternatives.

B: Hello, my name is Guy Peters. I’m ________ about a delivery that I received from you today.

• talking

• ringing

• help

• do

• over

Choose the correct alternatives.

A: OK, what can we ______ for you?

• talking

• ringing

• help

• do

• over

Choose the correct alternatives.

B: I have a ______ with some of the items that were delivered and I wondered _____ I could send them back.

• difficult

• problem

• if

• unless

• over

Choose the correct alternatives.

A: Yes, of course. Which store did the delivery come from?

B: It was the Northbrook store.

A: OK, please _______ the line while I put you through to them.

B: Thank you very much.

• hold

• keep

• if

• unless

• over

Choose the correct alternatives.

Hello, you’ve _______ Pedro’s Car Repair Shop. Thank you ______ calling. Please leave a message after the tone.

• reached

• for

• ringing

• wondered

Choose the correct alternatives.

Hello, my name is Christina Franco and I’m _______ about an advert I saw in the paper for a job as a waitress. I ________ if you could let me know if it’s still available. My mobile is 07288 282 854.

• reached

• for

• ringing

• wondered

Choose the correct alternatives.

Hello, you’re through _______ Dormans and Co. If you know the ______ number you require, please dial it now. Otherwise, hold the line to speak to an operator.

• to

• extension

• interested

• know

Choose the correct alternatives.

Hello, this is Valerie Marks and I’d like to leave a message for Andrew New. I’m ________ in the bike you advertised. I wanted to ______ if it is still for sale. My number is 07728 282 6828.

• to

• extension

• interested

• know

If you ______, you spend a lot of time at a particular place or with a particular person.

• hang out

• dies out

• miss out

• check out