NPS Session

What is the full form of "NPS"?

• National Pension Scheme

• Net Profit Score

• Net Promoter Score

• Net Product Sale

NPS is a metric used to measure __________.

• Total bill value

• Sales person Visits to outlets

• Customer loyalty or Satisfaction

• No. of products sold

Which Score Indicates promoter?

• 7-8

• 0-6

• 9-10

• 5-10

How can merchants take the NPS survey?

• By sharing the feedback to Sales person

• By filling the survey form on phone

• By calling customer care Number

• All of the above

Who should fill the NPS Survey form?

• CSO/HDE/KAE

• Team Leader or JioMart Employee

• Merchant Customer

• No need to fill the form