
NPS Session
Authored by VDR Trainings
Life Skills
12th Grade
5 Questions
Used 2+ times

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1.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
What is the full form of "NPS"?
National Pension Scheme
Net Profit Score
Net Promoter Score
Net Product Sale
2.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
NPS is a metric used to measure __________.
Total bill value
Sales person Visits to outlets
Customer loyalty or Satisfaction
No. of products sold
3.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Which Score Indicates promoter?
7-8
0-6
9-10
5-10
4.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
How can merchants take the NPS survey?
By sharing the feedback to Sales person
By filling the survey form on phone
By calling customer care Number
All of the above
5.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Who should fill the NPS Survey form?
CSO/HDE/KAE
Team Leader or JioMart Employee
Merchant Customer
No need to fill the form
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