HOUSE KEEPING STANDARD PROCEDURES

How should we mark the room when we do spring cleaning?

• Not for sale

• Occupied dirty

• Occupied Clean

• Clean vacancy

Should we schedule spring cleaning dates?

• True

• False

How should we wash the toilet brushes?

• With hot water

• With cold water

• With degreaser

What should we do with dirty vacuum cleaner bags?

• Replace them with new ones

• Wash and reuse

What is the Chambermaid's Trolley?

• It is the cart that can be seen as a large toolbox on wheels to make it easier for the guest to clean their room.

• It is the cart that can be seen as a large toolbox on wheels to help the hotel's keeping staff.

  Not overloading the Chambermaid's Trolley can avoid...

• Traffic

• An accident 

How many times can you knock on the door of the guest's room?

• Twice

• Once

If a room has DND, what should we do?

• Knock the door with knuckles and announce in pleasant voice, "Housekeep-ing...

• We don't bother the guest

For the room cleaning process, do you have to have the door open or closed when it is carried out?

• Open

• Closed

    Is it necessary to open the curtains and patio doors to be able to clean the guest room?

• No

• Yes