Espresso T1W5 Review

Rapport is developing an understanding with others through good communication.

• True

• False

What is the verb that goes with rapport?

• build

• get

• take

• make

Match the following

• 비언어적 의사 소통

• spoken communication

• 자신감

• confident

•  자부심

• pride

• 거만한

• unspoken communication

•  구두 의사 소통

• arrogant

Match the following

• 전분가

• expert

• 성공

• induction

• 훈련

• training

• 입문 교육

• success

•  망설이는

• hesitant

What is NOT important in building rapport in Western countries (US, UK, Australia, etc.)?

• Direct Communication

• Equality and honesty

• Good Personal Space

• Handshaking and good eye contact

• None of these

She​ (a)   rapport by listening to her​ (b)   talk about the company.

• built
• coworkers
• build

Talking too much (a)   his credibility with his boss.

• hurt
• helped

When meeting a Westerner, it is not important to shake hands.

• True

• False

It is good to be​ (a)   but not (b)   . Coming across too​ (c)   can negatively affect your​ (d)   .

• confident
• arrogant
• strongly
• rapport

Networking is when you build connections to other people in other businesses or companies.

• True

• False