Review-topic 1-5

What is the main asset in the knowledge economy?

• Physical assets

• Financial capital

• Intellectual capital

• Procedural rules

What is the difference between knowledge and intelligence?

• Knowledge refers to the capacity to acquire and apply knowledge, while intelligence is the understanding gained through experience or study.

• Knowledge is the ability to build or improve upon knowledge, while intelligence is the capacity to acquire and apply knowledge.

• Knowledge is what we have done and what has historically happened in a specific area of work, while intelligence is the ability to think and reason.

• Knowledge refers to the unreflective opinions of ordinary humans, while intelligence is the capacity to acquire and apply knowledge.

What is experience?

• Understanding gained through experience or study.

• The capacity to acquire and apply knowledge.

• What we have done and what has historically happened in a specific area of work.

• The unreflective opinions of ordinary humans

What is knowledge based on?

• Information

• Data

• Study and experience

• Random guesses

Which is the highest level of abstraction?

• Knowledge

• Wisdom

• Data

• Information

What distinguishes an expert from a novice?

• Shallow knowledge

• Semantic knowledge

• Know-how

• Episodic knowledge

What is the difference between procedural and declarative knowledge?

• Procedural knowledge is highly organized, while declarative knowledge is shallow and easily recalled

• Procedural knowledge is routine knowledge, while declarative knowledge is knowledge contained in the application of a procedure

• Procedural knowledge is knowledge based on experiential information, while declarative knowledge is chunked knowledge that resides in long-term memory

• Procedural knowledge is an understanding of how to do a task or carry out a procedure, while declarative knowledge is information that experts can easily discuss

What is semantic knowledge?

• Knowledge based on experiential information

• Knowledge contained in the application of a procedure

• Highly organized knowledge that resides in long-term memory

• Knowledge embedded in the human mind through experience and jobs

What is the goal of knowledge management (KM)?

• To present a balanced view of how computer technology captures, distributes, and shares knowledge in the organization

• To make tacit knowledge more easily retrievable and distributable

• To store all knowledge in books and documents

• To replace human experts with computer technology

What is a knowledge organization responsible for?

• Managing knowledge as an intangible asset

• Hiring knowledgeable employees and specialists

• Knowledge creation, dissemination, upgrade, and application

• All of the above