PM GROUP 1

You have been sent on a business trip to visit one of the companies bidding on a contract to be awarded by your company. You are there to determine the validity of the information in its proposal. They take you to dinner one evening at a very expensive restaurant. When the bill comes, you should:

• Thank them for their generosity and let them pay the bill.

• Thank them for their generosity and tell them that you prefer to pay for your own meal.

• Offer to pay for the meal for everyone and put it on your company’s credit card.

• Offer to pay the bill, put it on your company’s credit card, and make the appropriate adjustment in the company’s bid price to cover the cost of the meals.

You are preparing for a customer interface meeting and your project sponsor asks you to lie to the customer about certain test results. You should:

• Do as you are told.

• Refuse to work on the project from this point forth.

• Report the matter to either your superior or the corporate legal group for advice.

• Resign from the company.

You have submitted a proposal to a client as part of a competitive bidding effort. One of the people evaluating your bid informs you that it is customary to send them some gifts in order to have a better chance of winning the contract. You should:

• Send them some gifts

• Do not send any gifts and see what happens.

• Report the matter to your superior, the project sponsor, or the corporate legal group for advice.

• Withdraw the proposal.

You are managing a multinational project from your office in Chicago. Half of your project team are from a foreign country but are living in Chicago while working on your project. These people inform you that two days during next week are national religious holidays in their country and they will be observing the holiday by not coming into work. You should:

• Respect their beliefs and say nothing.

• Force them to work because they are in the United States where their holiday is not celebrated.

• Tell them that they must work non compensated overtime when they return to work in order to make up the lost time.

• Remove them from the project team if possible

You are working in a foreign country where it is customary for a customer to present gifts to the contractor’s project manager throughout the project as a way of showing appreciation. Declining the gifts would be perceived by the customer as an insult. Your company has a policy on how to report gifts received. The best way to handle this situation would be to:

• Refuse all gifts.

• Send the customer a copy of our company’s policy on accepting gifts.

• Send the customer a copy of our company’s policy on accepting gifts.

• Report all gifts even though the policy says that some gifts need not be reported.

One of your team members plays golf with your external customer’s project manager. You discover that the employee has been feeding the customer company-sensitive information. You should:

• Inform the customer that project information from anyone other than the project manager is not official until released by the project manager.

• Change the contractual terms and conditions and release the information

• Remove the employee from your project team.

• Explain to the employee the ramifications of his actions and that he still represents the company when not at work; then report this as a violation.

As a project manager, you establish a project policy that you, in advance of the meeting, review all handouts presented to your external customer during project status review meetings. While reviewing the handouts, you notice that one slide contains company confidential information. Presenting this information to the customer would certainly enhance good will. You should:

• Present the information to the customer.

• Remove the confidential information immediately.

• Discuss the possible violation with senior management and the legal department before taking any action.

• First discuss the situation with the team member that created the slide and then discuss the possible violation with senior management and the legal department before taking any action.

Your company is looking at the purchase of some property for a new plant. You are part of the committee making the final decision. You discover that the owner of a local auto dealership from whom you purchase family cars owns one of the properties. The owner of the dealership tells you in confidence that he will give you a new model car to use for free for up to three years if your company purchases his property for the new plant. You should:

• Say thank you and accept the offer.

• Remove yourself from the committee for conflict of interest.

• Report the matter to your superior, the project sponsor, or the corporate legal group for advice.

• Accept the offer as long as the car is in your spouse’s name.

You have been assigned as the project manager for a large project in the Pacific Rim. This is a very important project for both your company and the client. In your first meeting with the client, you are presented with a very expensive gift for yourself and another expensive gift for your spouse. You were told by your company that this is considered an acceptable custom when doing work in this country. You should:

• Gracefully accept both gifts.

• Gracefully accept both gifts but report only your gift to your company.

• Gracefully accept both gifts and report both gifts to your company.

• Gracefully refuse both gifts.

You are performing a two-day quality audit of one of your suppliers. The supplier asks you to remain a few more days so that they can take you out deep-sea fishing and gambling at the local casino. You should:

• Accept as long as you complete the audit within two days.

• Accept but take vacation time for fishing and gambling.

• Accept their invitation but at a later time so that it does not interfere with the audit.

• Gracefully decline their invitation.