Chapter 8 PRAC III

Which type of organization is mandated to promote the welfare of the people it serves?

• Human service organizations

• Manufacturing firms

• For-profit organizations

• Barber shops and bistros

"To identify the agency's legal basis and reason for existence" is most closely tied to which task below?

• Assess relationships with revenue sources

• Identify corporate authority and mission

• Understand structure and management style

• Assess the organization's programs and services

A state legislature receives an appropriation from the federal government in the form of a lump sum, and guidelines for allocating the monies are left to the state. This appropriation was most likely

• A block grant

• Matching funds

• Direct appropriation

• A windfall

Private agencies may sometimes be thought of as "quasi-public" because

• They have service mandates from the government

• They use public business models

• They often get funding from contracts and grants provided by governmental agencies

• They often serve clients referred by governmental agencies

Donation of material goods to an agency is an example of

• Volunteerism

• In-kind contributions

• Tax-benefit extensions

• Extended service credits

The boundary drawn by the organization between eligible and ineligible clients is known as its

• Domain

• Territory

• Client base

• Revenue stream

An agency attracts many clients but only serves the best-fitting full-pay ones. This is called

• Domain setting

• Claimed domain

• De factor domain

• Domain creaming

"Boundary control," the ability of the agency to reject clients it does not want, tends to be greatest in the

• Public sector

• Non-profit sector

• For-profit sector

• Sectarian sector

As a general rule, which type of regulatory body certifies the operations of the whole organization?

• Accrediting bodies

• Professional organizations

• District Attorneys

• Licensure bureaus

A job description should be crafted and written from the

• Strategic plan

• Job analysis

• Personnel records

• Time-motion study