Q3TLE09-General Quiz

What is catering?

• Cooking and serving food for free
• Cooking and serving food for a fee
• Cooking and serving food for a favor
• Cooking and serving food for fun

What are the two basic types of catering?

• Home-based and off-premise catering
• On-premise and off-premise catering
• Indoor and outdoor catering
• Formal and informal catering

What is on-premise catering?

• Preparing food in one's own kitchen and serving it in one's own dining hall
• Preparing food in one's own kitchen and serving it outside the premises
• Preparing food in a client's kitchen and serving it in the client's dining hall
• Preparing food in a restaurant's kitchen and serving it outside the restaurant

What is off-premise catering?

• Preparing food in one's own kitchen and serving it in one's own dining hall
• Preparing food in one's own kitchen and serving it outside the premises
• Preparing food in a client's kitchen and serving it in the client's dining hall
• Preparing food in a restaurant's kitchen and serving it outside the restaurant

What do home-based caterers typically lack compared to licensed caterers?

• Experience
• Reputation
• Knowledge in sanitation techniques
• All of the above

What are three important considerations customers make when selecting a caterer?

• Reputation, referrals, and word of mouth
• Reputation, price, and location
• Referrals, quality of food, and experience
• Availability, responsiveness, and professionalism

What is the best instrument for advertising a caterer's skills and expertise?

• Reputation
• Referrals
• Word of mouth
• Price

How do potential customers perceive a caterer based on word of mouth?

• As good as what their peers say
• As bad as what their peers say
• As better than what their peers say
• As worse than what their peers say

What is the estimated ratio of how many people a satisfied customer will relate their experience with a caterer to?

• One to one
• One to two
• One to three
• One to four

What is the estimated ratio of how many people a dissatisfied customer will tell their experience with a caterer to?

• One to five
• One to ten
• One to eleven
• One to twelve