CC Diamond Program
Quiz
•
Education
•
Professional Development
•
Medium
Donard Absalon
Used 3+ times
FREE Resource
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10 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What is the dedicated phone number for Sears?
8003449085
8443449085
8003994850
8443994850
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What is the preferred number to call for Customer Care?
800-403-4750
866-439-7179
866-439-7180
800-888-5773
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The tabs in Peregrine CFS is only available for Diamond customers.
TRUE
FALSE
TRALSE
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If you need help from Records Support to close an element or a case for a Diamond Program Customer, you will send a message to the Microsoft Teams app and indicate what?
Child SR number only
Child SR number and Subelement details
Child SR number, Order number and Subelement details
Parent SR number, Child SR number, Order number and Subelement details
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What is the Microsoft Teams name to get assistance regarding Diamond customers?
Diamond - Urgent Response
Diamond - Records Response
Diamond - Immediate Response
Diamond - Instant Response
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the Amazon Microsoft Teams name?
Amazing - Instant Response
Amazon - Instant Response
Amazon - Connect Response
Amazon - Instant Responsibility
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Who are the Customer Success Members for Boy Scouts of America?
Thaddeaus Goodlow and Meredith Elmore
Erika Holguin and Lela Graham
Vernett Reynolds-Hines and Nouphonh "Noupy" Khottavong
Calvin "CJ" Reese and Shelly Gallardo
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