CC Diamond Program

What is the dedicated phone number for Sears?

• 8003449085

• 8443449085

• 8003994850

• 8443994850

What is the preferred number to call for Customer Care?

• 800-403-4750

• 866-439-7179

• 866-439-7180

• 800-888-5773

The tabs in Peregrine CFS is only available for Diamond customers.

• TRUE

• FALSE

• TRALSE

If you need help from Records Support to close an element or a case for a Diamond Program Customer, you will send a message to the Microsoft Teams app and indicate what?

• Child SR number only

• Child SR number and Subelement details

• Child SR number, Order number and Subelement details

• Parent SR number, Child SR number, Order number and Subelement details

What is the Microsoft Teams name to get assistance regarding Diamond customers?

• Diamond - Urgent Response

• Diamond - Records Response

• Diamond - Immediate Response

• Diamond - Instant Response

What is the Amazon Microsoft Teams name?

• Amazing - Instant Response

• Amazon - Instant Response

• Amazon - Connect Response

• Amazon - Instant Responsibility

Who are the Customer Success Members for Boy Scouts of America?

• Thaddeaus Goodlow and Meredith Elmore

• Erika Holguin and Lela Graham

• Vernett Reynolds-Hines and Nouphonh "Noupy" Khottavong

• Calvin "CJ" Reese and Shelly Gallardo

Who is the integration partner (ATS) of Stericycle?

• 
• 
• 
• 

For United Health Group (UHG), if an employee is uncomfortable with submitting their SSN, what do you do?

• It's okay! The employee can move forward with their Drivers license number.

• Inform them that an SSN is needed and we cannot proceed with the background check without it.

• Ask them to contact UHG directly to inform them of their decision not to provide their SSN.

• Send a wavier document (link in CFS) for them to fill-out and send back to us.

For the Lyft company, is batch order available?

• NO

• YES, with any product

• YES, within HEAL product

• YES, within HEAL and DRIVE products