Module 11 - Emotional Intelligence

What is included in the five dimensions of emotional intelligence?

• Self-awareness

• Be flexible and cooperative

• Reliability

• Showing empathy

Answer explanation

To recognize contributions, you need to utilize these two essentials:

• Maintain a positive attitude & demeanour

• Doing good & avoiding harm to others

• Expect the best & Personalize Recognition

• Be disciplined & focused

A psychological phenomenon in which high expectations lead to improved performance in a given area

• Ambiguity Effect

• Pygmalion (Rosenthal) Effect

• Hawthorne Effect

• Recency Effect

Who is the author of the best-selling Emotional Intelligence, who also developed the five elements of EQ?

• Daniel Radcliffe

• Daniel Craig

• Daniel Caesar

• Daniel Goleman

Exemplary leaders make a commitment to Celebrate Values & Victories by mastering these essentials:

• Be flexible and cooperative

• Safety and Security

• Go extra mile in your work and help others out.

• Create a spirit of community & Be personally involved