Huddle Quiz

Quiz
•
Fun
•
Professional Development
•
Hard
Sarah Ali
Used 2+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The order fully damaged, the status of the order updated Damaged , then restart the order and convert the status to RTO.
True
False
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The consignee will receive an order tracker link once the order is picked up from Business
False
True
Answer explanation
once the order received at warehouse
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The businesses can be able to create CRP orders with refund with amount above 2000 EGP
True
False
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In case the business is clarifying that the order is delayed and it's not, it's within SLA,
Main Category: Order Inquiry / sub Category : Business asking within SLA
True
False
Answer explanation
Sub Category : assumbtion delay
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In case the order is delivered to the consignee, and the business wants to raise flag (Damage - Missing- Mixed - Open Shipment) the SLA will be 48 WH from the delivery date
True
False
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
For the Next Day COD fee, Bosta deducts 1% of fees from the transaction, minimum 5 EGP per order even if the order cod is zero
True
False
Answer explanation
if the order COD is Zero we will not deduct the 1%
and if this happened we should raise a ticket to CP
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
There are some other items that may be considered fragile, including (jewelry, antiques , Photos and albums , and Candles )
True
False
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