1102 Practice

A wireless network is set up, but it is experiencing some interference from other nearby SSIDs.

Which of the following can BEST resolve the interference?

• Changing channels

• Modifying the wireless security

• Disabling the SSID broadcast

• Changing the access point name

Answer explanation

Changing channels is the best solution to resolve interference from nearby SSIDs, as it allows the wireless network to operate on a less congested frequency, improving connectivity and performance.

A technician is asked to resize a partition on the internal storage drive of a computer running macOS.

Which of the following’s tools should the technician use to accomplish this task?

• Consoltf

• Disk Utility

• Time Machine

• FileVault

Answer explanation

The technician should use Disk Utility to resize a partition on macOS. Disk Utility is specifically designed for managing disks and partitions, making it the correct tool for this task.

Which of the following could be used to implement secure physical access to a data center?

• Geofence

• Alarm System

• Badge Reader

• Motion Sensor

Answer explanation

A Badge Reader is a secure method for controlling physical access to a data center, as it requires authorized personnel to present a badge for entry. Other options like geofences and motion sensors do not provide direct access control.

A change advisory board did not approve a requested change due to the lack of alternative actions if implementation failed.

Which of the following should be updated before requesting approval again?

• Scope of change

• Risk level

• Rollback plan

• End user acceptance

Answer explanation

The rollback plan should be updated to outline alternative actions if the change implementation fails. This addresses the board's concern and increases the chances of approval upon resubmission.

A technician wants to enable BitLocker on a Windows 10 laptop and is unable to find the BitLocker Drive Encryption menu item in Control Panel.

Which of the following explains why the technician unable to find this menu item?

• The hardware does not meet BitLocker's minimum system requirements

• BitLocker was renamed for Windows 10.

• BitLocker is not included on Windows 10 Home.

• BitLocker was disabled in the registry of the laptop

Answer explanation

BitLocker is not available on Windows 10 Home edition, which is why the technician cannot find the BitLocker Drive Encryption menu item in Control Panel.

An architecture firm is considering upgrading its computer-aided design (CAD) software to the newest version that forces storage of backups of all CAD files on the software's cloud server.

Which of the following is MOST likely to be of concern to the IT manager?

• All updated software must be tested with alt system types and accessories

• Extra technician hours must be budgeted during installation of updates

• Network utilization will be significantly increased due to the size of CAD files

• Large update and installation files will overload the local hard drives.

Answer explanation

The IT manager is likely concerned about increased network utilization due to large CAD files being stored in the cloud, which can affect performance and bandwidth, making this the most pressing issue compared to the other options.

A help desk team lead contacts a systems administrator because the technicians are unable to log in to a Linux server that is used to access tools. When the administrator tries to use remote desktop to log in to the server, the administrator sees the GUI is crashing.

Which of the following methods can the administrator use to troubleshoot the server effectively?

• SFTP

• SSH

• VNC

• MSRA

Answer explanation

SSH is the best method for troubleshooting the server as it allows secure command-line access to diagnose issues without relying on a potentially crashing GUI, unlike VNC or remote desktop.

A user calls the help desk and reports a workstation is infected with malicious software.

Which of the following tools should the help desk technician use to remove the malicious software? (Select TWO).

• File Explorer

• User Account Control

• Windows Backup and Restore

• Windows Firewall

• Windows Defender

Answer explanation

Windows Defender is an antivirus tool that can detect and remove malicious software. Windows Firewall helps block unauthorized access, providing an additional layer of security. Both are essential for addressing malware infections.

Which of the following is an example of MFA?

• Fingerprint scan and retina scan

• Password and PIN

• Username and password

• Smart card and password

Answer explanation

Multi-Factor Authentication (MFA) requires two or more verification methods. A smart card (something you have) combined with a password (something you know) exemplifies MFA, unlike the other options which lack this combination.

A user is having phone issues after installing a new application that claims to optimize performance. The user downloaded the application directly from the vendor's website and is now experiencing high network utilization and is receiving repeated security warnings.

Which of the following should the technician perform FIRST to mitigate the issue?

• Reset the phone to factory settings

• Uninstall the fraudulent application

• Increase the data plan limits

• Disable the mobile hotspot.

Answer explanation

The first step to mitigate the issue is to uninstall the fraudulent application, as it is causing high network utilization and security warnings. This action addresses the root cause of the problem directly.