MGT103 - Chapter 1

A group of people working together in a structured and coordinated fashion to achieve a set of goals

• Management

• Organization

A set of activities (including planning and decision making, organizing, leading, and controlling) directed at an organization’s resources (human, financial, physical, and information) with the aim of achieving organizational goals in an efficient and effective manner

• Technical skills

• Conceptual skills

• Interpersonal skills

• Management

Using resources wisely in a cost-effective way

• EFFICIENTLY

• EFFECTIVELY

Making the right decisions and successfully implementing them

• EFFECTIVELY

• EFFICIENTLY

Someone whose primary responsibility is to carry out the management process

• Employee

• Staff

• Manager

• Middle managers

Executives who manage the overall organization & Create the organization’s goals, overall strategy, and operating policies

• Top managers

• Middle managers

• First-line managers

Supervise and coordinate the activities of operating employees & Spend a large proportion of their time supervising the work of their subordinates

• First-line managers

• Middle managers

• Top managers

• All of these

Implement the policies and plans developed by top managers & Supervise and coordinate the activities of lower-level managers

• First-line managers

• Top managers

• Middle managers

• All of these

How many Kinds of Managers by Area

• 3

• 4

• 5

• 6

Stages of Management process

• Planning and Decision Making, Organising, Leading, Controlling

• Organising, Behavioural controlling, Management

• Leadership skills, Controlling, Planning