3rd Nine Week Exam

Which of the following types of correspondence is used to inform the reader of new information such as a policy change?

• Outline

• Business Letter

• Memo

• Block

Which of the following has the correct margins for a memo?

• Two inches for top margins and one inch for side margins

• One inch for top margins and two inches for side margins

• Two inches for top margins and two inches for side margins

• One inch for top margins and one inch for side margins

Which spacing type should be applied between header lines and between

paragraphs in a memo?

• Half

• Single

• Double

• Triple

Which of the following is NOT true regarding fonts which should be used in

memos?

• Typically sans-serif fonts are used such as Arial

• Typically serif fonts are used such as Times New Roman

• Headers should be 12-point font size

• Body text should be 10-point font size

Which of the following should be placed at the end of a memo if documents are

included with the memo?

• Attachment

• Link

• Addition

• Enclosure

Which of the following is NOT a part of an e-mail?

• Subject line

• Salutation

• Enclosure

• Signature

Which of the following is a respectful way for the sender of an e-mail to greet the

receiver?

• Subject line

• Salutation

• Enclosure

• Signature

Which of the following allows the receiver to view who the e-mail is from?

• Subject line

• Salutation

• Enclosure

• Signature

Which of the following is a file which needs to be sent in addition to an e-mail

such as an image or PDF file?

• Enclosure

• Link

• Attachment

• Signature

Which of the following is an appropriate font size to use in an e-mail?

• 8-point

• 10-point

• 12-point

• 14-point