Mehmonxona menejmenti 5lecture

Many bed and breakfast places are known for?

• home cooked meals

• limited amenities

• victorian decor

• inexpensive room rates

which is NOT a function of hotel managment?

• security

• purchasing and receiving

• H.R.

• back office

In reference to lodging, a room price that inclues meals is called a ?

• room rate

• meal plan

• rack rate

• market rate

what is the MAIN purpose of a lodging property?

• providing entertainment

• providing restaurants

• selling sleeping rooms

• none of the above

What are the main functions of the front desk agents?

• reservations and check in

• greet and asist guests

• check in and clean rooms

• check in and check out

a benefit that can't be touched or held is?

• service

• price

• good

• market

the location as well as the transporting and storing of products are:

• marketing concept

• market

• distribution

• marketing mix

as an employee, where is the best place to find info. about your hotel policies?

• employee handbook

• hotel brochure

• internet website for hotel

• employee bulletin board

The amount of value placed on a good or service is?

• target market

• promotion

• marketing mix

• price

a specific group of potential customers that a business wished to pinpoint is?

• target market

• marketing mix

• market

• promotion