Seeking Assistance from Emergency Services

Seeking Assistance from Emergency Services

6th - 8th Grade

10 Qs

quiz-placeholder

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Seeking Assistance from Emergency Services

Seeking Assistance from Emergency Services

Assessment

Quiz

Other

6th - 8th Grade

Hard

Created by

Sandra Leo

Used 2+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The first person you will speak with when you call 000 is

a) An ambulance officer

A Telstra operator

c) The emergency services operator

d) The local fire station

Answer explanation

When you call 000 the first person to answer is the Telstra operator who will as which service you need.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The first question you will be asked when you call 000 is

a) What are the details of the situation?

b) How can I help you today?

c) Police, Fire or Ambulance?

d) What is your name?

Answer explanation

The first question is Police, Fire, Ambulance? so you can be connected with the service you need

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who is the second person you will speak with when you call 000?

a) An ambulance officer

b) The emergency services operator

c) Telstra operator

d) The local fire station

Answer explanation

The Telstra operator will put you through to the emergency operator so they are the second person you will speak with when you call 000

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The emergency services operator will ask you for your number because

a) They want to involve you in the situation

b) They can track your telephone

 c) They won’t ask for your number

d) They need to be able to call you back if the call drops out

Answer explanation

The emergency operator will ask for your number so they can call you back if the line drops out. They do not trace mobile phones to find you. They can try to find your address from a land line but this is precious time wasted. Giving your number will make it much easier if you are disconnected for some reason.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Information you must give the emergency services operator includes details of where you are, including street number, name, locality and

a) Nearest cross street

b) Nearest ambulance station

c) Nearest police station

d) Nearest fire station

Answer explanation

Giving the nearest cross street can help the emergency services find you much faster, especially if you live on a very long road, like a highway!

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When is it ok to end the call to 000?

a) After you tell them where the incident is

b) After they have your number so they can call you back

c) After the operator tells you it is ok to end the call

d) After you tell them your name

Answer explanation

Never end the call until the emergency operator tells you it's ok to do so. Don't forget, if you need to do first aid, you can put the phone on speaker and continue to speak with the operator who might give you some instructions on how to help the injured person

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When calling from a country property you need to tell the operator the property name as well as

a) The exact address and direction from the nearest landmark or road

b) Nothing, the property name is enough

c) The last three towns you went through

d) Your neighbour’s phone number

Answer explanation

The exact property address is important for any emergency 000 call. In the country, the properties can be kilometres apart so knowing the nearest landmark and direction from the nearest landmark or road can really help.

Street numbers in some regional areas also indicate which side of the road the house is on and how many km from town eg. 314L is 314km on the left.

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