Prof. Comm Final Exam

Which of the following is the meaning or subject of information being

communicated

• Message

• Medium

• Receiver

• Feedback

John is sending out a customer satisfaction survey to his company's past

customers. This is an example of which of the following?

• Observational study

• Experimental research

• Normative research

• Experimental survey research

When using terms such as, “I,” “You” and “Me” in writing, which of the following

types of language is being used?

• Inclusive

• Exclusive

• Normal

• Effective

Which of the following is the opening greeting of a letter or memo?

• Salutation

• Heading

• Body

• Enclosures

Which of the following is an important part of evaluating or assessing

presentation performance?

• Answering questions about the speech

• Making a good first impression

• Identifying the main topic

• Pointing out mistakes to correct them for the next time

Which of the following presentation types would be best for presenting

information about a new computer program which is going to be used in your

office?

• Persuasive

• Informative

• Generic

• Motivational

The statement “I wish I had more money so I could go to the movies” is an

example of which of the following styles of communication?

• Assertive

• Aggressive

• Passive Aggressive

• Passive

Which of the following refers to the channels through which the information

moves from the sender to the receiver?

• Messenger

• Medium

• Sender

• Creator

In which position should a microphone be held when speaking?

• Horizontally out from your mouth

• Vertically at your chin

• At your belly button

• Horizontally at your chin

What is the term used for justifying, proving or enhancing the points which are

being made?

• Connection

• Review

• Support

• Evaluate