HRM Unit 2

___ is vital to any organisation as it involves training and development

• Human Resource Development

• Human Resource Planning

• Human Resources

• Human Resource Management

___ arises when there is a gap between expected performance and actual performance of an employee

• Low performance

• Training Vacuum

• Demotion

• Training Need

____ training is done with the help of experienced managers within the organisation

• Off the job

• Internal training

• On the job

• External training

____ is a method of off the job training

• Job rotation

• Vestibule training

• Coaching

• Understufy

___ is a technique of on the job training

• Management Games

• Mentoring

• Sensitivity Training

• Management Games

____ is similar to job rotation except every job move involves higher pay, position and duties.

• Training

• Job rotation

• Planned progression

• Compensation

In ____ the trainees play the role of someone (manager, subordinate, customer) in a simulation

• Role playing

• Understudy

• Mentoring

• Coaching

In basket training is also called ____

• Vestibule training

• In-tray training

• Sensitivity training

• Case study training

The objective of brainstorming sessions is to generate multiple ____

• ideas

• criticism

• problems

• opinions

Kirk Patrick's Four Level Model includes ____

• Reward, Learning, Results, Behaviour

• Resistance, Learning, Behaviour, Reaction

• Learning, Results, Behaviour, Reaction

• Reaction, Learning, Behaviour, Results