Module 3: Tour Planning

Tour Planning is the process of determining the objectives of a tour involving customer satisfaction and destination and community endorsement

• True

• False

Planning an itinerary is an optional procedure that helps tour operators and travel agencies meet the maximum satisfaction of clients

• True

• False

The tangible product in itinerary planning is the extra features that the service suppliers add to their services in order to be competitive

• True

• False

In destination research, the business objective is the key issue that a company or organization wants to address

• True

• False

The basics in conducting destination research help understand and gauge the potential of a particular destination before being packaged in a tour

• True

• False

Refers to the proposed and preliminary schedule of activities

• Technical Itinerary

• Skeletal Itinerary

• Descriptive Itinerary

It specifies the details of the tour through a narrative plan of activities and destinations

• Technical Itinerary

• Skeletal Itinerary

• Descriptive Itinerary

What is being offered by a tour package

• Tangible Product

• Augmented Product

• The Core

Give an example of methods to conduct Information Gathering and Analysis

Give an example of things that can be discussed during a Supplier Negotiation