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Quality for you
Quiz
•
Business
•
University
•
Easy
Ramoncito Onia
Used 1+ times
FREE Resource
15 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Product will not fail at the time of usage
performance
conformance
reliability
consistency
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Individual evaluation
performance
perceived quality
special features
serviceability
3.
FILL IN THE BLANK QUESTION
1 min • 5 pts
personal expertise of one who do service
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
personal evaluation
performance
perceived quality
assurance
reliability
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
personal expertise of one who do service
conformance
aesthetics
performance
assurance
6.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Treatment of customers
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
rendering same service all the time
consistency
performance
assurance
speed
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