
HATCH STAFF - ASSESSMENT 02
Quiz
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Professional Development
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Professional Development
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10 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Standard utama yang perlu dilakukan staff hatch saat tamu tiba di depan venue adalah
Introducr Our Self
Greeting
Escort To Table
Asking Reservation
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Greeting ala Hatch Bali adalah menampilkan culture
Asik namun Tetap Sopan
Formal
Formal & Sopan
Asik Anak Muda
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Hal penting dalam percakapan dengan tamu di kondisi Hatch Bali adalah
Intonasi Suara
Volume Suara
Volume Suara & Intonasi Jelas
Nada Bicara
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Assinging Guest Table dilakukan sebelum...
Introduction to Server
Escort Guest to The Table
Greeting
Ask Reservation
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Hal penting yang perlu di check dalam Guest's Reservation adalah...
Nama, Waktu Kehadiran, Memesan dengan siapa
Nama, Waktu Kehadiran, Special Request
Nama Tamu
Tanggal Kehadiran, Special Request
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Saat terdapat event denga tiket berbayar, jika terdapat tamu yang ingin masuk untuk mencari teman/keluarga yang harus dilakukan Hostess adalah
Mempersilahkan Masuk
Biarkan masuk tapi di awasi
Meminta ID Card dan mempersilahkan masuk untuk mencari
Kita Charge Tiket
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Waktu paling tepat untuk menawarkan PROMO adalah
Setelah Taking Order
Saat Setelah Perkenalan Host/Server
Setelah Hidangan disajikan
Saat menanyakan Guest's Reservation
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