
HMPE2 MODULE 1 QUIZ
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Specialty
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20 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Provide curbside baggage service and traffic control at the hotel entrance.
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which uniformed service staff is in charge of providing baggage service for guests from the lobby to the guest room?
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
This is where guest folios (arranged by room number) are contained.
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What do you call this small electronic terminal that sends information on the guest’s credit card to the credit card company’s verification service?
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What front office form is used to chart transactions in an account assigned to an individual person or guest room?
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What is the document that must be presented by guests who will be staying in the establishment for an official business, authorizing their stay to be charged against the credit line of the government and/or corporate accounts they work in?
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What front office system uses both written and machine produced forms?
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