L2 Session 141- RECAP

Presentation skills in the sales process refer to the ability to effectively communicate the value of a product.

• True

• False

Presentation skills involves:

• Creating a pitch

• Delivering a pitch

• Addressing customer concerns

• All of the above

Presentation skills in the sales process are important because they can make the difference between making a sale or losing a potential customer.

• True

• False

To overcome sales challenges, you need to:

• Understand your customers

• Focus on relationship-building

• Be persistent

• All of the above

Using technology in the sales process can help you streamline the sales process, automate repetitive tasks, and better understand your customers. 

• True

• False

Follow-up strategies include:

•  phone calls

• emails

•  social media messages

• all of the above