Unit 307 Session 3 Quiz

The rate of pay that an employee can expect should be agreed before signing a contract of employment?

• True

• False

What month of the year does the NMW normally change?

• January

• April

• June

• October

The current (2023) National Living/Minimum Wage is how much per hour?

• £9.42

• £9.82

• £10.42

• £10.82

The NMW for an employee aged 18 - 20 is...

• £7.49 p/hr

• £7.69 p/hr

• £7.89 p/hr

• £7.99 p/hr

What are 3 elements for motivation?

• Aims, objectives and results

• Direction, effort and persistance

• Questions, answers and results

• Problems, cause and remedy

Who should be responsible for resolving conflict in a salon?

• Owner

• Manager

• Client

• Colleague

Why should clients never witness disputes between staff?

• They might want to join in

• Their appointment might be cancelled

• It is unprofessional

• They could sue you

What opportunities should an appraisal provide?

• A chance to ask for more money

• An opportunity to book time off

• An opportunity to show your holiday photos

• An opportunity to evaluate performance

During your appraisal you may need to offer or be offered further training, what is this known as?

• CPD

• DVD

• PPE

• DoRaeMe

Staff who have good skills and knowledge can increase salon turnover and productivity?

• True

• False