TEST FO

Apa itu Reception

• Bahan

• Bahasa

• Baku

• Kantor

• Depan

Yang termasuk petugas kantor depan antara lain...

• Reception

• Recervation

• Porter

• Room Attendant

• Housekeeper

Receptionist: I am afraid you can’t see him right now, he is in an urgent _____ with a delegation from Singapore until 2 p.m.

Visitor: It is very important for me to meet him today. Can I?

• Meeting

• Situation

• Business

Wisatawan Lokal disebut juga...

• Domestic Tourist

• Reguler Guest

• Free Independent Traveller

• Group Inclusive Tour

• Spesial Interest Tour

Who is affected by this memo?

• A. All personnel officers.

• B. Only the personnel manager.

• C. Only the board of directions.

• D. Teddy Mcbrian.

• E. Only frequent travelers.

Mr. Risky : SD Islam Sabilillah Malang, Mr. Risky speaking.

Woman : May I speak to Mrs. Farida?

Mr. Risky : Who's ______, please?

Woman : This is Mrs. Elya, farel's mom

• Meeting

• Are you

• Calling

What will the people do after reading the notice ?

• A. The visitor should register people in the office.

• B. The visitors should go to the front office to inform their coming.

• C. The office will not accept the visitors.

• D. The visitors can enter the office without registration.

• E. The office will accept the visitors without registration.

Mrs. Kartika : Good afternoon. I’m calling you about my appointment with Mrs. Qoniah. I’m afraid I can’t make it Monday. How about Wednesday morning at 8?

Mrs. Santi : Let me check my _____. Wednesday morning at 8? It’s ok.

• Computer

• Schedule

• Plan

A : Would you waiting for a .... , Mr. Ari?

B: Yes, sure!

• Long time

• Minute

• Year

What ... I do for you?

• Can't

• Can

• Will