BA 101: Chpt #7: Designing Organizational Structures

________ refers to a firm's shared values, beliefs, traditions, philosophies, rules, and role models for behavior. 

• Organizational chart

• Centralization

• Organizational culture

• Organizational structure

Which of the following statements is true about organizational structure? 

• It is only applicable to formal organizations.

• It is the arrangement or relationship of positions within an organization.

• It is usually not seen in government and nonprofit organizations.

• It does not require any planning in small organizations.

Which of the following does an organizational chart display?

• shared values

• shared beliefs

• plant layouts

• staff relationships

Which of the following statements is true about an organizational chart in the context of organizational structure? 

• It only lists the financial assets of an organization.

• It is essentially designed for the customers of an organization.

• It gives information about an organization's chain of command.

• It cannot represent the evolution or growth of an organization.

_____ is the division of labor into small, specific tasks and the assignment of employees to do a single task. 

• specialization

• job rotation

• crowdsourcing

• outsourcing

____ is the grouping of jobs into working units usually called units, groups, or divisions.

• Downsizing

• Specialization

• Nearshoring

• Departmentalization

A company that has departments for marketing, finance, personnel, and production is organized by: 

• product

• function

• territory

• customer

An airlines company having different departments for frequent travelers and occasional travelers illustrates _____ departmentalization. 

• product

• functional

• geographical

• customer

Which of the following is a similarity between customer departmentalization and geographical departmentalization? 

• They both prohibit specialization

• They both group jobs according to a customer's geographic location.

• They both do not focus on an organization as a whole.

• They both require minimal administrative staff to coordinate operations.

Which of the following is a disadvantage of geographical departmentalization? 

• It focuses on an organization as a whole rather than emphasizing on departmental units.

• It prohibits specialization among employees.

• It results in duplication of tasks.

• It is limited to small organizations.