Coverage Review

For a CC26 (Loss date is after pay date) we would want to message the _ department to confirm if the policy was active at the time of loss.

For a CC33- (Policy Endorsement (change) Initiated Prior) we would review or want which two things?

• Review of Peak/Edge to determine the change made

• Police Report confirming the Date and Time of loss

• Speak with insured confirming the Date and Time of loss

• Internal verification that the payment has cleared

For a coverage issue like a CC57- (Endorsement to Policy Effective Since Loss Date) which of the following is NOT something we can use to confirm DOL?

• Police Report

• Tow Bill

• Insured's Recorded Interview

• Time Stamped Damage Photos

Who do we refer CC63 – (Policy is pending for cancellation/non-renew) to for assistance?

• SIU

• Underwriting (UW)

• Auto Damage Adjuster (AD)

• NO ONE

  We handle ourselves

To resolve a CC95- (Loss Date occurred within the first 20 days of a policy reissue with a lapse) we would want to confirm what about the accident?

• Where it took place

• When it took place

• Who was at fault

• The claimant's information

Within _ days of a policy issue/reissue we will want internal verification that the payment has cleared

Click all of the following that could help to resolve a CC37 – (No Match on Vehicle).

• Rental Agreement

• Bill of Sale

• Body Shop Invoice

• Tow Invoice

• Police Report

A Rental Agreement is a common document required to resolve a CC__ - (No Match on Vehicle).

For a CC31 – (Policy cancelled on or before loss date) if the insured says that they paid their premium and it shouldn't have been cancelled we should ask for ...

• Police Report

• Bank statement showing payment withdrawl

• Recorded Interview

• Rental Agreement

For a CC34 – (Policy not cancelled, however, loss date is on or after the effective date of expiration/cancellation notice) we need __ to prove that we notified insured of cancellation.

• PORS and CANS

• Bank Statements

• Declaration Page

• Police Report