knowledge to support working relationships

Model of home school programme

• School-to-Home Transition Model

• School-to-Home Transmission Model

• Interactive Model

• Partnership Model

You should demonstrate excellent conduct with ALL clients, by showing ...

• knowledge of preferred names

• good practice in challenging discrimination and unfairness

• respect for preferred technique

• respect for individual differences and diversity

• discretion in dealing with confidential client disclosure.

The nature of school-community relation

• Goal

• Culture

• Value

• Respect

My Professionalism - Sally

“Sally goes out of her way to look after an elderly customer during boarding. As Mrs. Portokali doesn’t speak any English, Sally uses the few words she knows in Greek to communicate with her. She also asks her FG1 colleague Nick, who speaks Greek to check in on her from time to time as well.”

• Positive Approach

• Resilient

• Cosmopolitan

• Organised

• Thorough

Friendly and Caring

“Nick is prompted by the Cabin Supervisor to help escort the first class customers to their suites. He does this quickly, and then returns to his galley preparation. Nick doesn’t acknowledge the customers coming through the galley.”

• Built strong rapport with customers. Made exceptional effort to engage with customers and inspired others in customer care.

• Greeted and welcomed customers on-board. Smiled and was friendly. Initiated conversation with customers. Ensured customers were comfortable.

• Could make customers feel more welcome and comfortable by engaging in conversation, asking questions, smiling.

. How should Strand 3.6: Learning environment of the third domain be described by career stages?

I. Engaging the wider school community in maintaining a learner-friendly, inclusive and healthy learning environment.

II. Demonstrating understanding of managing a learner-friendly, inclusive and healthy learning environment.

III. Managing a learner-friendly, inclusive and healthy learning environment.

IV. Empowering the wider school community in promoting and sustaining a learner-friendly, inclusive and healthy learning environment.

V. Undertaking initiatives in integrating career awareness and opportunities in the provision of learning experiences aligned with the curriculum.

• I, II, III and IV

• I, II, III and V

• I, III, IV and V

• II, III, IV and V

Peer Helping is NOT about..

• Practical, social and emotional help

• Recognizing when others are in need of help

• Knowing when one needs to seek help from others (ie. trusted adults)

• Understanding the strengths of others

My Professionalism - Sally



“Sally works quickly throughout the flight as she plans to support Penny with the LHS service. After all customers have eaten, Sally helps to allocate ‘we care’ pairs with her colleagues as the Cabin Supervisor is on rest.”

• Positive Approach

• Resilient

• Cosmopolitan

• Organised

• Thorough

Institutionalizing effective school safety management for disaster preparedness, mitigation, and resiliency in sustaining continuous instruction delivery is Principal Wanda's strong point in her work. Which domain of the PPSSH does he demonstrate, and which career stage does her practice fall?

• Domain 3, Career Stage 3

• Domain 4, Career Stage 3

• Domain 5, Career Stage 4

• Domain 2, Career Stage 4

Integrity is about ....

• Getting a reward for good behavior

• Working hard in school

• Doing what is right even when no one knows

• Picking up trash