
knowledge to support working relationships
Quiz
•
Professional Development
•
Professional Development
•
Hard
Tim Curtis
FREE Resource
Enhance your content in a minute
15 questions
Show all answers
1.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
Model of home school programme
School-to-Home Transition Model
School-to-Home Transmission Model
Interactive Model
Partnership Model
2.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
You should demonstrate excellent conduct with ALL clients, by showing ...
knowledge of preferred names
good practice in challenging discrimination and unfairness
respect for preferred technique
respect for individual differences and diversity
discretion in dealing with confidential client disclosure.
3.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
The nature of school-community relation
Goal
Culture
Value
Respect
4.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
My Professionalism - Sally
“Sally goes out of her way to look after an elderly customer during boarding. As Mrs. Portokali doesn’t speak any English, Sally uses the few words she knows in Greek to communicate with her. She also asks her FG1 colleague Nick, who speaks Greek to check in on her from time to time as well.”
Positive Approach
Resilient
Cosmopolitan
Organised
Thorough
5.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Friendly and Caring
“Nick is prompted by the Cabin Supervisor to help escort the first class customers to their suites. He does this quickly, and then returns to his galley preparation. Nick doesn’t acknowledge the customers coming through the galley.”
Built strong rapport with customers. Made exceptional effort to engage with customers and inspired others in customer care.
Greeted and welcomed customers on-board. Smiled and was friendly. Initiated conversation with customers. Ensured customers were comfortable.
Could make customers feel more welcome and comfortable by engaging in conversation, asking questions, smiling.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
. How should Strand 3.6: Learning environment of the third domain be described by career stages?
I. Engaging the wider school community in maintaining a learner-friendly, inclusive and healthy learning environment.
II. Demonstrating understanding of managing a learner-friendly, inclusive and healthy learning environment.
III. Managing a learner-friendly, inclusive and healthy learning environment.
IV. Empowering the wider school community in promoting and sustaining a learner-friendly, inclusive and healthy learning environment.
V. Undertaking initiatives in integrating career awareness and opportunities in the provision of learning experiences aligned with the curriculum.
I, II, III and IV
I, II, III and V
I, III, IV and V
II, III, IV and V
7.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Peer Helping is NOT about..
Practical, social and emotional help
Recognizing when others are in need of help
Knowing when one needs to seek help from others (ie. trusted adults)
Understanding the strengths of others
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