Business Email

Business Email

Professional Development

20 Qs

quiz-placeholder

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Assessment

Quiz

English

Professional Development

Easy

CCSS
RI.11-12.3, RI. 9-10.8, RI.6.3

+7

Standards-aligned

Created by

Pablo Pleguezuelo

Used 48+ times

FREE Resource

20 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

"Can you send me more information on your latest product offering?"

Junk Mail

Applying for a job

Customer Complaint

Requesting Information

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

"I received a damaged product and I am extremely unhappy. The packaging was not secure and the item arrived broken. I expect a full refund or a replacement product that is in good condition."

Junk Mail

Applying for a job

Customer Complaint

Requesting Information

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

"I am interested in learning more about your services, can you send a brochure?"

Junk Mail

Applying for a job

Customer Complaint

Requesting Information

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

"I am writing to express my interest in the customer service clerk role that was recently advertised. Attached to this email, you will find my CV which provides further information on my experience and qualifications."
Junk Mail
Applying for a job
Customer Complaint
Requesting Information

Tags

CCSS.RI.11-12.3

CCSS.RI.6.3

CCSS.RI.7.3

CCSS.RI.8.3

CCSS.RI.9-10.3

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

"Congratulations! You have been selected to receive a free vacation to Thailand. Claim your prize by calling this number now."
Junk Mail
Applying for a job
Customer Complaint
Requesting Information

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

"I am unhappy with the quality of the product I received. It is not as described on your website and it is not fit for the intended purpose. I demand a full refund for this product and expect better quality control in the future."
Junk Mail
Applying for a job
Customer Complaint
Requesting Information

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

"I'd like to schedule a demo for your software, what are the available dates?"
Junk Mail
Applying for a job
Customer Complaint
Requesting Information

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