2. Berikut ini tugas – tugas bagian tata graha, kecuali…
housekeeping knowledge
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housekeeping knowledge
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Wayan Sulandya
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20 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 5 pts
a. Menciptakan suasana hotel yang bersih, menarik, nyaman, aman.
b. Memberikan pelayanan dikamar dengan sebaik – baiknya kepada tamu, supaya tamu merasa puas saat berkunjung maupun menginap dihotel.
c. Memproses reservasi
d. Penyiapan, penataanm dan pemeliharaan kamar – kamar.
e. Bertanggungjawab atas pemeliharaan kebersihan seluruh outlet dan ruangan umum hotel.
2.
MULTIPLE CHOICE QUESTION
20 sec • 5 pts
3. Seksi yang bertugas dan bertanggung jawab atas kebersihan dan kerapian kamar – kamar tamu yaitu…
a. Housement section
b. Room section
c. Laundry section
d. Florist
e. Housekeeping store section
3.
MULTIPLE CHOICE QUESTION
20 sec • 5 pts
4. Seksi ini bertanggungjawab terhadap kebersihan dan semua kelengkapan ruangan hotel kecuali kamar tamu…
a. Housement section
b. Room section
c. Laundry section
d. Florist
e. Housekeeping store section
4.
MULTIPLE CHOICE QUESTION
20 sec • 5 pts
5. Alat pembersih utama yang digunakan oleh housekeeping untuk mendapatkan hasil yang maksimal disebut…
a. Cleaning supplies
b. Cleaning equipment
c. Equipment
d. Supplies
e. Bedroom
5.
MULTIPLE CHOICE QUESTION
20 sec • 5 pts
6. Bahan pembersih yang biasanya digunakan di housekeeping disebut…
a. Cleaning supplies
b. Cleaning equipment
c. Equipment
d. Supplies
e. Bedroom
6.
MULTIPLE CHOICE QUESTION
20 sec • 5 pts
7. Bahan yang digunakan untuk membersihkan kaca adalah..
a. Furniture polish
b. Metal polish
c. Glass cleaner
d. Floor cleaner
e. Terrific
7.
MULTIPLE CHOICE QUESTION
20 sec • 5 pts
8. Bahan yang digunakan untuk mengkilapkan logam adalah..
a. Furniture polish
b. Metal polish
c. Glass cleaner
d. Floor cleaner
e. Terrific
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