WPCS Group 5

How to pass an instruction correctly

• Send the notes and leave

• What instruction?

• Send the instruction which only you can understand

• Pass a well-written instruction and explain it.

When you are unclear something, you should

• Send the question in Communication platform(Ms. Teams, WhatsApp, Messenger , etc)

• Tell them I want to leave

• Ask them to clarify it

Draw your impression/expression on using email.

Which methods do you think is the best way to handle emails effectively?

• Set a schedule for checking emails and stick with it

• Delete unnecessary emails

• Unsubscribe promotions

• Separate emails into different categories

What should you do when you receive a call?

• Let it ring for awhile then answer

• Intentionally leave it

• Answer right away

• Intentionally miss the call and then call back an hour later

How should you speak when you are in a call?

• Scream

• Softly

• Clearly

• Don't speak at all

Can You Actually Use Emojis in Work Emails?

Do you think is it appropriate to use EMOJI in email message?

• YES, it should be fine to use emoji.

• NO! Emoji shouldn’t exist in email message!

• Depend on situation.

Answer explanation

Without tone of voice or facial expressions to guide us, there’s a lot of room for misunderstanding when we read an email.

Therefore, emoji may allow you to show your emotion.

But for some situation it might be bad to use emoji, such as the recipients is your boss or client. A emoji might let some one feel like you are not being serious or formal.

Will you check the email address when you receive an email?

• Yes! I will check.

• No! Why should I!?

• Sometimes

Answer explanation

Ofcourse, no one will check every email address that have received.

But I strongly suggest that you should check the email address when you need to click the link inside it, or it is related to financial things such as your bank, credit card, investment.

To avoid any potential security risk, such as phishing, password theft.