Dai - Act

Dai - Act

Professional Development

40 Qs

quiz-placeholder

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Dai - Act

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Assessment

Quiz

Professional Development

Professional Development

Medium

Created by

Adhitya Selloaji

Used 7+ times

FREE Resource

40 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Dibawah ini adalah PIC CS Floor Manager, kecuali…
Kacab
CRO
Sales
Sales Supervisor

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Berapa jumlah Report CS yang dikumpulkan ke CS Dept disetiap bulan....
11
9
12
10

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Hal - hal yang ditanyakan saat interview (SSI ) terkait dengan pelayanan, frontliner & Facility, adalah....
Dealer Web --> Sales Initiation --> Deal --> Paperwork --> Delivery --> Follow Up
Dealer Web --> Sales Initiation --> Paperwork ---> Deal --> Delivery --> Follow Up
Sales Initation --> Dealer Web --> Paperwork --> Deal --> Delivery --> Follow up
Dealer Web --> Paperwork --> Sales Initation --> Deal --> Delivery --> Follow up

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Sebutkan Report CS, kecuali.....
Customer In dept interview
CS Refreshment
Voice of Customer
CS Floor Manager

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Sebutkan ukuran board untuk report CS Voice on Board....
Ukuran 70 x 90 cm
Ukuran 60 x 80 cm
Ukuran 65 x 90 cm
Ukuran 50 x 80 cm

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Report CS PDCA terdiri dari beberapa data yang dikirim, sebutkan...
Rekap, Foto, MOM, PICA
Absen, MOM, PICA
Foto, MOM, PICA
Absen, Foto, MOM,PICA

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Jabatan karyawan, yang menjalankan CS Floor Manager adalah....
Counter
Salesman atau Salesgirl
SRO
Sales Supervisor

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