Listening Process

Listening to show support for someone is

• appreciative listening

• empathetic listening

• deliberative listening

• critical listening

True or False: hearing and listening are the same thing

• true

• false

An example of appreciative listening would be:

• listening to a teacher teach a lesson

• adding input to a conversation

• listening to an audiobook on a Saturday

• listening to your friend who is upset

When a listener forms an opinion about what they've heard they are:

• giving feedback

• evaluating

• hearing

• remembering

Which step of the listening process involves hearing sounds only?

• Receiving

• Evaluating

• Responding

• Remembering

Which step in the listening process is when the listener determines meaning?

• Hearing

• Thinking

• Evaluating

• Understanding

Listening involves:

• surrendering what we want

• caring about the sender

• ourselves only

• surrendering & caring

Critical listening happens when

• the listener needs the information for something important (tests)

• the listener needs to be supportive

• the listener is enjoying what they are hearing

• the listener needs to add personal information to a conversation

Passive listening requires more work than active listening

• True

• False

"Noise" in the listening process could be:

• your thoughts

• your emotions

• distractions

• all of these