Table Touches
Authored by Happy Happy Star
Professional Development
Professional Development
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15 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Dimana table touch dilakukan?
Saat Guest di lobby
Saat Guest di cashier
Saat Guest di antrian cashier
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Pengertian "Check In" pada step table touch adalah
Menanyakan bagaimana Guest menikmati makanan mereka
Meminta Guest untuk mengisi feedback di SMG
Menawarkan Click & Wing it agar Guest tidak perlu mengantri
Menawarkan Flavor Saver ke Guest
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Pengertian "Survey" pada step table touch adalah
Menanyakan bagaimana Guest menikmati makanan mereka
Meminta Guest untuk mengisi feedback di SMG
Menawarkan Click & Wing it agar Guest tidak perlu mengantri
Menawarkan Flavor Saver ke Guest
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Pengertian "Skip the Wait" pada step table touch adalah
Menanyakan bagaimana Guest menikmati makanan mereka
Meminta Guest untuk mengisi feedback di SMG
Menawarkan Click & Wing it agar Guest tidak perlu mengantri
Menawarkan Flavor Saver ke Guest
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Pengertian "Suggest" pada step table touch adalah
Menanyakan bagaimana Guest menikmati makanan mereka
Meminta Guest untuk mengisi feedback di SMG
Menawarkan Click & Wing it agar Guest tidak perlu mengantri
Menawarkan menu tambahan misalnya dessert atau dipping ke Guest
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Pengertian "Refill" adalah
Menjelaskan ke Guest bahwa Guest diperbolehkan refill minuman softdrink
Menjelaskan tentang promo yang sedang berlangsung (Promo Reguler/LRM)
Melakukan sampling ke Guest
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Pengertian "Promote" adalah
Menawarkan untuk membantu refill minuman ke Guest
Menjelaskan tentang promo yang sedang berlangsung (Promo Reguler/LRM/Flavor Tour/Flavor Party)
Melakukan sampling ke Guest
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