Answering phone - Eng convo

A: Hello, is Mr. Jones there?

B: _____

• Speaking

• This is her

• Can I take a message?

• Sorry, I can't hear you well

A: _____

B: Yes, It's just arrived

• Did you call me today?

• Please hold, I'll put you through

• Could you leave a message?

• Did you receive my mail?

Sorry to (a)   you waiting

You're in a meeting and you receive a call, what do you say to the caller?

• I'm worry, wrong number

• I'm in a meeting, can I call you back?

• I'm in a meeting, can you turn the music down?

• Yes, this is Tina

He didn't ____ you ___ will he be back in the office?

• said, what

• told, when

• catch, what

• tell, when

If you (a)   to place an order, please hold

Please don't (a)   up, I'll be back soon

A: Is that Sebastian Kydd?

B: ______

• Yes, it's her mom

• No, he isn't

• No, that's his brother

• Yes, she is

Did you (a)   my email?

A: _____

B: Yes, of course. I'll tell her when she gets back

• Have a good weekend

• Make sure she gets my message

• Could you call me back?

• Do you know her?