Customer service

What is the main purpose of the hospitality industry?

• 1.provide accommodation to people who are away from home

  2.offer food and drinks to people who are away from home as well as to local people.

• 1.provide accommodation to people who are away from home

  2.offer meeting and drinks to people who are away from home as well as to local people.

• 1.provide meeting hall to people who are away from home

  2.offer food and drinks to people who are away from home as well as to local people.

• 1.provide accommodation to people who are away from home

  2.offer food and drinks to people who are away from home as well as to internal guest.

The objective of a hospitality business is ?

• Good quality, safe products

• A good service experience

• Value for money

Additional service and benefits are call _____________.

•Develop product & service features, design, quality level, brand name & packaging is call_________.

ဖေါ်ပြပါ ဆလိုက်ရှိုးတွင်ပျောက်နေသော စာသားမှာ __________ ဖြစ်ပါသည်။

What is the main purpose of the hospitality industry?

ဖေါ်ပြပါ ဆလိုက်တွင်ပျောက်နေသော စာသားမှာ ______ ဖြစ်ပါသည်။

ယခုဖေါ်ပြထားသော ပုံကို ဆရာ မှ မည်ကဲ့သို့ရှင်းပြခဲ့သနည်း။

• Intangibility

• Perishability

• Heterogeneity

• Simultaneity

ယခု ပြသခဲ့သော ဆလိုက်ရှိုး ပုံ၏အဓိပ္ပါယ်ကို ပြောပြပါ။

• Perishability

• Intangibility

• Heterogeneity

• Simultaneity

Characteristic of service is meaning _____________.

• Simultaneity

• Perishability

• Heterogeneity

• Intangibility