Telephoning Quiz

When you telephone a company, the person answering the phone may ask you a question. Which is the correct question?

• Who’s calling please?

• Who calls?

• Who it is?

• Who called?

Which phrase means the same as ‘hang on a moment?’

• Go ahead

• I’ll put you on

• Just a second

• I’m ready

Complete the sentence.

I'm sorry, you've _______ the wrong number.

• have

• had

• dialed

• pushed

Complete the sentence.

Can I ______ your message?

• give

• take

• buy

• send

What is the expression used to connect two people on the telephone?

• I’m calling you through

• I’m talking you through

• I’m sending you through

• I’m putting you through

Choose the correct response for the following sentence.

"Can I speak to June Wilkinson please?"

• Can I take a message?

• I’m afraid she’s in a meeting.

• OK, I’ll make sure he gets the message

• Can you call back later?

Choose the reason(s) why people making calls? You have more than 1 answer

• To make appointments

• To call the wrong person

• To reserve a flight/hotel

• To invite friends to an event

• To spread gossips