Housekeeping

The executive housekeeper of a large hotel generally reports to the?

• Maintenance

• Rooms Division Manager

• Floor Manager

• Security Gaurds

As the housekeeper, who do you call for assistance when there is a leakage in a guest room?

• Security gaurd

• Maintenance

• Gardener

• Chef

What is the name of the service, when a housekeeper visits a guest's room to do a refresh?

• Maintenance

• Cleaning time

• Room service

What is the name of the check-list that a housekeeper follows to confirm all cleaning procedures are done correctly?

• P.P.E for housekeeping

• S.O.P

  for housekeeping

• S.O.C for housekeeping

• P.O.S

  for housekeeping

Which of the following is not a duty for housekeeping?

• Cleaning the lobby.

• Changing the paper in the printer at the main office.

• Sanitizing all public rest rooms.

• Spreading the bed.

For which department does the housekeeping doesn't provide linens for guests?

• Lobby

• Guest room

• Dining room

• Security post

Which amenity does the housekeeping do not place in rooms?

• Shampoo

• Handwash

• Cologne

• Bodywash

What does the housekeeper have to check that is working before saying that the room is ready?

• None of the above

• Bedside lamps

• The tv remote

• The AC remote

Which department does the housekeeping department do not have to correspond with?

• Front office

• Dining room

• Maintenance

• None of the above

Who is responsible for the cleanliness, decor, laundry, and sanitation of the hotel of the hotel?

• Front desk

• Housekeeping department

• Food and beverage

• Maintenance